Uber Pickup Policy

Uber Pick-Up Orders – Luxechic Couture

Yes, we accept Uber Pick-Up Orders. We do not allow Uber Pickups 1 hour prior to closing. Please follow the steps below to ensure a smooth process:

 

1. Confirm Availability
   Before placing your order, call the store or send us a direct message on Instagram to confirm the item’s availability and size.
2. Place Your Order Online
   Once availability is confirmed, place your order on our website and select Local Pick-Up at checkout.
   
• Only select the items and sizes confirmed directly by the store to avoid order cancellation.
• Add a note at checkout that says “Uber Pick-Up.”
3. Verify Your Order
   After placing your order, reply to your order confirmation email and attach a photo of your valid ID. The name on the ID must match the name on the order.
4. Schedule Your Uber Pick-Up
   Once verified, you may request an Uber through the app and select Store Pick-Up. Your driver will come inside to collect your order and will be required to sign for the pickup.

⚠️ Important: Orders will not be released without a valid ID submitted via reply to the order confirmation email.

Why We Require ID for Pick-Up Orders

For the safety of our customers and to prevent fraud or unauthorized pickups, we require a valid photo ID for all in-store pickup orders.

This policy helps us ensure:

• Your order is released only to the correct person
• Protection against stolen cards and fraudulent transactions
• Your personal and payment information stays secure
• Accurate order verification before release

The name on the ID must match the name on the order. If someone else is picking up your order, please contact us in advance so we can authorize that person before release.

 

We appreciate your understanding and cooperation as this policy is in place to protect both you and our business.

Thank you for shopping with Luxechic Couture Boutique 💗